No. MM Cape Town covers return shipping costs for all approved returns.
Frequently Asked Questions
General Faq
Do I need to pay for return shipping?
How long do refunds take?
Once we receive your returned item, refunds are processed within 5 working days, plus your bank’s usual processing time.
How long do I have to return an item if I change my mind?
7 days from the date of delivery, provided the item is sealed and unopened.
What if my order arrives damaged or incorrect?
Contact us within 7 days with photos — we’ll cover the full cost of a replacement or refund, including return shipping.
Can I return an opened supplement?
No, for hygiene and safety reasons — unless the product itself is faulty or was sent in error.